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Information

Beginners
Tapestry is not complicated. Its simplicity is its charm, what makes it so therapeutic & relaxing. My graphic style designs, with blocks of colour are helpful for beginners. Having the design printed on to the canvas helps take any strain away. The easy-to-follow colour chart & detailed stitch instructions provided will also help guide you along the way.

Kit Contents
Every kit is handmade in the UK by myself, using the highest quality, natural materials. It includes a quality canvas with the full colour printed design on it & colour key shade card, plenty of wool, 3 needles, additional easy-to-follow colour chart & detailed instructions with diagrams. Beautifully packaged, this kit makes the perfect gift. Please be aware this is a tapestry kit. Frames, cushion pads & backing fabric are not included. I am very happy to organise framing or cushion making for your finished tapestry. I have a selection of backing fabrics & frames available to choose from, please contact me for a quotation.

Canvas
The 100% cotton Zweigart canvas is of high quality. It has 12 holes per inch, is very durable, and softens nicely as you stitch. The full colour tapestry design is printed on to the canvas in Devon, England. Owing to Zweigart's durability a sewing frame is not needed. However if you would like to use one, I recommend the Elbese Easy Clip brand.

Wool
Appletons have supplied wool from UK wool markets since 1835, ensuring consistency of quality & colour. Tapestries made from their hardwearing, mothproofed & durable wool have lasted generations. They were proudly asked to provide wool to complete the final 3 missing panels to the renowned Bayeux Tapestry. Plenty of wool is supplied in the kit, however if you need more please let me know.

Payment
Payment is made through Paypal – a secure system which processes both debit & credit cards. You will be happy to know that in using Paypal, I never have access to your financial information. No Paypal account is required to place an order, and no additional costs are incurred to use this service. Cheques are also accepted for UK customers. For those paying by cheque, kits will be dispatched once funds have cleared.

Delivery
Free UK Delivery.

International delivery cost is £10 per item. All international orders are dispatched via Royal Mail Airmail International Signed For Service, which also requires a signature upon delivery. A confirmation email will be sent once your item has been dispatched along with your tracking number. Delivery takes from 5 working days, depending on where you are in the world. Please also be aware that your country's Customs department may add import duty and charges to your parcel on arrival.

Returns
I do everything myself. Therefore I can ensure my product is made and packaged with the greatest care & attention. However, if you are unhappy with your order please contact me within 48 hours of receiving, and I will happily do all I can to sort the problem out. If you do wish to return it, please use the Royal Mail Signed For Service as I cannot accept responsibility for returned items lost in transit. Items must be returned in their original condition, being complete, unopened & unused within 14 working days. I will refund the cost of the order to the cardholder, but unfortunately not the postage cost for returning the item unless the product is faulty. 

Privacy Policy
I respect privacy. Your customer information will never be passed to third parties, ever! Your information will only be used to issue news related to my products & services. You can opt out of receiving my newsletters at any time.